BNZ Office Portfolio Strategy

Client:

Bank of New Zealand

Website:

www.bnz.co.nz

Role:

Programme Director 2006-2011

Services rendered:

• Project Leadership
• Design + Build
• Transformational Change
• Furniture Solutions
• Sustainable Solutions
• Speaker

Stats:

• 33,500m2
• 2,500 people
• NZ Green Building Certified

Brief:

BNZ Office Portfolio Strategy deliverable is to design and build three new corporate buildings in Auckland and Wellington, within 3 year timeframe. The engagement as Project Director was to lead this project:

• Reported to Head of Property, with regular reporting to Project Sponsors and Executive Board.
• Worked with 3 different building developers and their respective teams to ensure all 3 new buildings aligned to BNZ “virtual campus” strategy. Total building programme ran concurrently.
• Managed 6 direct reports (PMO, IT, Change, Fit Out, Finance, Relocation) and 18 indirect reporting consultants (QS, Architects, PM, Services)
• Leader of a comprehensive reporting and communication structure across a diverse range of internal and external stakeholders and governing committees, across multiple networks.
• Communicated with and educated New Zealand suppliers and contractors on Australian Green Building Council and New Zealand Green Building Council sustainability requirements.
• Leader of a multi layered and effectively communicated transitional change management programme, identifying and reflecting new and different business processes.
• Designed and implemented an effective flexible workplace strategy to align with wider BNZ 2015 Strategy.

The project relocated complex operating environments across seven locations included 24/7 call centres and treasury-dealing rooms with zero disruption to services during a major company restructure that significantly altered programme. Post occupancy survey result for overall staff satisfaction achieved 97%.